SHIPPING & DELIVERY INFORMATION FOR CUSTOM WIGS
SHIPPING & DELIVERY
Custom Orders takes 6 to 8 weeks to complete. Once finished your item will ship within 48 to 72 hours using DHL eCommerce, USPS or UPS depending on your location and the fastest available service. The typical delivery time frame is between 2 to 3 business days however, you may receive your items much earlier. Packages may be faced with delays beyond our control such as customs or postal delays.
CUSTOM ORDER CANCELLATION POLICY
Custom orders canceled after 24 hours of your confirmation, will incur a 50% cancellation fee. We work fast this covers our purchased supplies and commission of your wig maker.
All custom wig deposits are non-refundable. If you do not pay any balance in full within 60 days of your wig completion your item will be released for sale to recoup our loss.